Business operations for growing therapy practices

Aspen Virtual Solutions partners with busy therapy CEOs to put systems and processes in place so that you can focus on growing your practice.

Ready to Work Together?

Business operations for growing therapy practices

Aspen Virtual Solutions partners with busy therapy CEOs to put systems and processes in place so that you can focus on growing your practice.

Ready to Work Together?

CHRISSY WILEY, MA

online business manager

Chrissy is a seasoned manager and business owner with an extensive background in systems, project and team management, training, and administration. Her passion for supporting growing businesses and natural tendency to want to help and serve others, has led her to working closely with CEOs of therapy businesses to put the systems and processes in place to allow for scaling and growth.

Chrissy is located in Calgary, Alberta and works with businesses across Canada and the United States.

WHAT OUR CLIENTS ARE SAYING

"Working with Chrissy has been a dream! She has helped to streamline day to day tasks for my business and made operations much more efficient. She has helped to take a weight off my shoulders that is much appreciated. Chrissy is so capable and efficient. I told her what I needed and she made everything happen behind the scenes with very little input from me. She just has a sense of what needs to be done and does it. I felt I could hand things off to her and trust that they would be done to the highest standard. I cannot recommend her enough!"
Nicole CainesRegistered Psychologist & Owner, Monarch Psychology, Calgary AB
“I have had the pleasure of working with Chrissy for over a year now. She has been instrumental in helping me grow and manage my group practice. We have worked on creating systems and processes that organize the workflow for the whole office. She has taken a lot of the daily workload tasks off my plate allowing me more time to be present with my clients, associates, and family. Chrissy is easy to work with. She is caring, professional, efficient, and willing to assist any way she can. I highly recommend her services!”
STEPHANIE MANGRegistered Psychologist & Owner, TLC COUNSELLING AND PSYCHOLOGICAL SERVICES, BONNYVILLE AB
"Chrissy has been exceptional in transforming our existing systems into a seamlessly organized Asana setup. Her work not only optimized our workflow but also included clear, user-friendly video tutorials for the team, ensuring a smooth transition for everyone involved. Beyond her impressive professionalism and efficiency, Chrissy's kindness, patience, and ability to navigate our busy practice made the entire process both smooth and enjoyable. Despite my desire to be responsive and accessible, Chrissy's approach consistently put me at ease when I was tied up. I am profoundly grateful for her invaluable contributions to our practice."
Lisa ThomsonRegistered Psychologist & Owner, Core Psychology, Calgary, AB
"Chrissy has been monumental in helping me grow my group practice. She has helped me streamline everything so that my agency runs smoothly. I now have 18 Psychologists. I would have burned out trying to scale this all on my own without Chrissy’s help. Now that everything is streamlined, I’m not required to be at the office and can take more time off to enjoy how hard I’ve worked to get to this point. She is incredible and been a life saver!"
JENN BETTSRegistered Psychologist & Owner, CALGARY INSTITUTE OF COUNSELLING

online business manager (OBM) support package

This package provides full administrative and operational support, allowing you to focus on
growing your practice.

what's included in your OBM package:

1.

systems creation and management

  • Practice Management Software Support: Assist with client management,
    scheduling, and documentation (e.g., Owl or Jane).

  • Project Management Setup & Oversight: Build out tools like Asana to track
    tasks, collaborate, and organize resources specifically for your practice.

  • Standard Operating Procedures (SOPs): Develop detailed SOPs to ensure
    consistency across your team, quality of work, and easy scaling for your practice.

  • Video Tutorials: Create videos for training and maintaining task consistency.

  • Policy & Procedure Manual: Document practice policies for operational
    consistency.

3.

Project Management

  • Manage new projects from planning to completion.

2.

Administrative Services (Virtual Assistant Services)

  • Invoicing & Billing: Handle client invoicing, insurance billing, and payment
    follow-up.

  • Client Communications: Manage routine client emails and inquiries with timely and professional responses.

  • Booking Client Sessions: Oversee scheduling and appointment bookings.

  • Website Updates: Ensure your website is up-to-date with current information.

  • Email Marketing: Collaborate and create regular educational and marketing emails to your current and prospective clients.

4.

Team Management & Development

  • Hiring Support: Assist with job postings, screening, and interviews.

  • Onboarding: Create smooth onboarding processes for new hires.

  • Training & Systems Education: Provide training for team members on the
    practices systems and processes.

  • Offboarding: Manage transitions when team members leave.

  • Daily Team Support: Ensure smooth team operations with ongoing support.

online business manager (OBM) support package

An Online Business Manager (OBM) partners with you to streamline your operations, elevate efficiency, and support your business growth. By implementing tailored systems and overseeing daily management, an OBM frees you to focus on the larger vision and goals for your therapy practice.

what's included in your OBM package:

1.

Systems Creation and Management

  • Practice Management Software Support: Assist with client management,
    scheduling, and documentation (e.g., Owl or Jane).

  • Project Management Setup & Oversight: Build out tools like Asana to track
    tasks, collaborate, and organize resources specifically for your practice.

  • Standard Operating Procedures (SOPs): Develop detailed SOPs to ensure
    consistency across your team, quality of work, and easy scaling for your practice.

  • Video Tutorials: Create videos for training and maintaining task consistency.

  • Policy & Procedure Manual: Document practice policies for operational
    consistency.

2.

Administrative Services (Virtual Assistant Services)

  • Invoicing & Billing: Handle client invoicing, insurance billing, and payment
    follow-up.

  • Client Communications: Manage routine client emails and inquiries with timely and professional responses.

  • Booking Client Sessions: Oversee scheduling and appointment bookings.

  • Website Updates: Ensure your website is up-to-date with current information.

  • Email Marketing: Collaborate and create regular educational and marketing emails to your current and prospective clients.

3.

Project Management

  • Manage new projects from planning to completion.

4.

Team Management & Development

  • Hiring Support: Assist with job postings, screening, and interviews.

  • Onboarding: Create smooth onboarding processes for new hires.

  • Training & Systems Education: Provide training for team members on the
    practices systems and processes.

  • Offboarding: Manage transitions when team members leave.

  • Daily Team Support: Ensure smooth team operations with ongoing support.

PRICING

PACKAGE 1

20 hours per month // $1400

PACKAGE 2

30 hours per month // $2100

PACKAGE 3

40 hours per month // $2800

Packages may include all or a portion of the above services. Contracts are for ongoing support. We can discuss your individual needs on a discovery call together.

PRICING

PACKAGE 1

20 hours per month // $1400

PACKAGE 2

30 hours per month // $2100

PACKAGE 3

40 hours per month // $2800

Packages may include all or a portion of the above services. Contracts are for ongoing support. We can discuss your individual needs on a discovery call together.

CONTACT me

Fill out this quick form to give me some insight into your business. I will get back to you within 24 hours to book an appointment to see if we would be a good fit to work with each other!

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